Gizlilik Politikası
Gizliliğiniz bizim için önemlidir. Bu politika verilerinizi nasıl topladığımızı, kullandığımızı ve koruduğumuzu açıklar.
Son güncelleme: January 15, 2024
1. Biz Kimiz
Andrew Cherry Music ("biz"), Portekiz merkezli profesyonel bir müzik miksleme ve mastering hizmetidir. Dünya genelindeki müzisyenlere miksleme, mastering, danışmanlık ve geri bildirim hizmetleri sunuyoruz.
2. Hangi Verileri Topluyoruz
Sağladığınız Kişisel Bilgiler
- Account Information: Name, email address when you create an account
- Service Requests: Project details, audio files, communication preferences
- Payment Information: Billing details processed securely through Stripe (we don't store payment data)
- Communications: Messages, feedback, and correspondence with us
- Project Files: Audio files, stems, and related materials uploaded for our services
Otomatik Olarak Toplanan Veriler
- Website Usage: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Browser type, operating system, IP address (anonymized)
- Analytics Data: Aggregated usage statistics (only with your consent)
3. Verilerinizi Nasıl Kullanıyoruz
Hizmet Sunumu (Yasal Dayanak: Sözleşme İfası)
- Process and deliver mixing, mastering, and consultation services
- Manage your projects and communications
- Handle payments and billing
- Provide customer support
Web Sitesi İşlevselliği (Yasal Dayanak: Meşru Menfaat)
- Ensure website security and prevent fraud
- Improve website performance and user experience
- Remember your preferences and settings
Analiz ve İyileştirmeler (Yasal Dayanak: Onay)
- Analyze website usage to improve our services (only with your consent)
- Understand which content is most valuable to visitors
- Optimize our website performance
Yasal Uyum (Yasal Dayanak: Yasal Yükümlülük)
- Comply with tax and accounting requirements
- Respond to legal requests and court orders
- Prevent fraud and ensure platform security
4. Çerezler ve İzleme
Çerezleri sorumlu bir şekilde kullanıyoruz
Analitik çerezleri yalnızca açık onayınızla kullanıyoruz. Çerez tercihlerinizi istediğiniz zaman değiştirebilirsiniz.
Çerez Türleri
Gerekli Çerezler (Her Zaman Aktif)
Essential for website functionality, security, and your account access. Cannot be disabled.
- Session management and authentication
- Shopping cart functionality
- Security and fraud prevention
- Cookie consent preferences
Analitik Çerezler (Onay Gerektirir)
Help us understand how visitors use our website to improve the user experience.
- Google Analytics (anonymized IP addresses)
- Page views and user journey tracking
- Performance metrics and error reporting
5. Veri Paylaşımı ve Üçüncü Taraflar
Kişisel verilerinizi asla satmayız. Verileri yalnızca hizmetlerimizi sunmamıza yardımcı olan güvenilir hizmet sağlayıcılarla paylaşırız:
Ödeme İşleme
Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.
Dosya Depolama
Google Drive stores project files securely. Access is restricted and files are protected with encryption.
E-posta Hizmetleri
We use our own email server (Postal) hosted in our controlled environment for project communications.
Web Sitesi Analitiği
Google Analytics (only with your consent) helps us understand website usage with anonymized data.
6. KVKK/GDPR Kapsamındaki Haklarınız
Avrupa Ekonomik Alanı'ndaki bir birey olarak aşağıdaki haklara sahipsiniz:
Erişim Hakkı
Request a copy of all personal data we hold about you
Düzeltme Hakkı
Request correction of inaccurate or incomplete data
Silme Hakkı
Request deletion of your personal data ("right to be forgotten")
İşlemeyi Kısıtlama Hakkı
Request limitation of how we process your data
Veri Taşınabilirliği Hakkı
Request your data in a machine-readable format
İtiraz Hakkı
Object to processing based on legitimate interests
Haklarınızı Nasıl Kullanırsınız
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
7. Veri Güvenliği ve Saklama
Güvenlik Önlemleri
- SSL/TLS encryption for all data transmission
- Secure file storage with access controls
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Regular backups with encryption
Veri Saklama
Account Data: Retained while your account is active, plus 7 years for tax/legal requirements
Project Files: Retained for 2 years after project completion (or as agreed contractually)
Payment Records: Retained for 7 years for tax and accounting purposes
Website Analytics: Anonymized data retained for 26 months (Google Analytics default)
Communications: Retained for 3 years for business and legal purposes
8. Uluslararası Veri Transferleri
We are based in Portugal (EU). Some service providers may process data outside the EU:
- Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
- Stripe (Payments): Uses Standard Contractual Clauses for EU data protection
All international transfers are protected by appropriate safeguards as required by GDPR.
9. Çocukların Gizliliği
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Bu Politikadaki Değişiklikler
We may update this privacy policy from time to time. When we do, we will:
- Update the "last updated" date at the top of this policy
- Notify you by email if the changes significantly affect your rights
- For significant changes, we may seek your renewed consent
We encourage you to review this policy periodically to stay informed about how we protect your data.
Bize Ulaşın
Bu gizlilik politikası veya verilerinizi nasıl işlediğimiz hakkında sorularınız varsa lütfen bize ulaşın:
Email: [email protected]
Website: andrewcherrymusic.com
Response Time: We aim to respond within 48 hours