Gizlilik Politikası

Gizliliğiniz bizim için önemlidir. Bu politika verilerinizi nasıl topladığımızı, kullandığımızı ve koruduğumuzu açıklar.

Son güncelleme: January 15, 2024

1. Biz Kimiz

Andrew Cherry Music ("biz"), Portekiz merkezli profesyonel bir müzik miksleme ve mastering hizmetidir. Dünya genelindeki müzisyenlere miksleme, mastering, danışmanlık ve geri bildirim hizmetleri sunuyoruz.

İletişim Bilgileri:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Hangi Verileri Topluyoruz

Sağladığınız Kişisel Bilgiler

  • Account Information: Name, email address when you create an account
  • Service Requests: Project details, audio files, communication preferences
  • Payment Information: Billing details processed securely through Stripe (we don't store payment data)
  • Communications: Messages, feedback, and correspondence with us
  • Project Files: Audio files, stems, and related materials uploaded for our services

Otomatik Olarak Toplanan Veriler

  • Website Usage: Pages visited, time spent, clicks, and navigation patterns
  • Device Information: Browser type, operating system, IP address (anonymized)
  • Analytics Data: Aggregated usage statistics (only with your consent)

3. Verilerinizi Nasıl Kullanıyoruz

Hizmet Sunumu (Yasal Dayanak: Sözleşme İfası)

  • Process and deliver mixing, mastering, and consultation services
  • Manage your projects and communications
  • Handle payments and billing
  • Provide customer support

Web Sitesi İşlevselliği (Yasal Dayanak: Meşru Menfaat)

  • Ensure website security and prevent fraud
  • Improve website performance and user experience
  • Remember your preferences and settings

Analiz ve İyileştirmeler (Yasal Dayanak: Onay)

  • Analyze website usage to improve our services (only with your consent)
  • Understand which content is most valuable to visitors
  • Optimize our website performance

Yasal Uyum (Yasal Dayanak: Yasal Yükümlülük)

  • Comply with tax and accounting requirements
  • Respond to legal requests and court orders
  • Prevent fraud and ensure platform security

4. Çerezler ve İzleme

Çerezleri sorumlu bir şekilde kullanıyoruz

Analitik çerezleri yalnızca açık onayınızla kullanıyoruz. Çerez tercihlerinizi istediğiniz zaman değiştirebilirsiniz.

Çerez Türleri

Gerekli Çerezler (Her Zaman Aktif)

Essential for website functionality, security, and your account access. Cannot be disabled.

  • Session management and authentication
  • Shopping cart functionality
  • Security and fraud prevention
  • Cookie consent preferences

Analitik Çerezler (Onay Gerektirir)

Help us understand how visitors use our website to improve the user experience.

  • Google Analytics (anonymized IP addresses)
  • Page views and user journey tracking
  • Performance metrics and error reporting

5. Veri Paylaşımı ve Üçüncü Taraflar

Kişisel verilerinizi asla satmayız. Verileri yalnızca hizmetlerimizi sunmamıza yardımcı olan güvenilir hizmet sağlayıcılarla paylaşırız:

Ödeme İşleme

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Dosya Depolama

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

E-posta Hizmetleri

We use our own email server (Postal) hosted in our controlled environment for project communications.

Web Sitesi Analitiği

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. KVKK/GDPR Kapsamındaki Haklarınız

Avrupa Ekonomik Alanı'ndaki bir birey olarak aşağıdaki haklara sahipsiniz:

Erişim Hakkı

Request a copy of all personal data we hold about you

Düzeltme Hakkı

Request correction of inaccurate or incomplete data

Silme Hakkı

Request deletion of your personal data ("right to be forgotten")

İşlemeyi Kısıtlama Hakkı

Request limitation of how we process your data

Veri Taşınabilirliği Hakkı

Request your data in a machine-readable format

İtiraz Hakkı

Object to processing based on legitimate interests

Haklarınızı Nasıl Kullanırsınız

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Veri Güvenliği ve Saklama

Güvenlik Önlemleri

  • SSL/TLS encryption for all data transmission
  • Secure file storage with access controls
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis
  • Regular backups with encryption

Veri Saklama

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Uluslararası Veri Transferleri

We are based in Portugal (EU). Some service providers may process data outside the EU:

  • Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
  • Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Çocukların Gizliliği

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Bu Politikadaki Değişiklikler

We may update this privacy policy from time to time. When we do, we will:

  • Update the "last updated" date at the top of this policy
  • Notify you by email if the changes significantly affect your rights
  • For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Bize Ulaşın

Bu gizlilik politikası veya verilerinizi nasıl işlediğimiz hakkında sorularınız varsa lütfen bize ulaşın:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours