Integritetspolicy | Andrew Cherry Music

1. Vilka Vi Är

Andrew Cherry Music ("vi") är en professionell musikmixnings- och masteringtjänst baserad i Portugal. Vi erbjuder mixning, mastering, konsultation och feedback till musiker världen över.

Kontaktinformation:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Vilka Uppgifter Vi Samlar In

Personuppgifter Du Tillhandahåller

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Automatiskt Insamlade Uppgifter

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Hur Vi Använder Dina Uppgifter

Tjänsteleverans (Rättslig grund: Fullgörande av avtal)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Webbplatsfunktionalitet (Rättslig grund: Berättigat intresse)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Analys och Förbättringar (Rättslig grund: Samtycke)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Rättslig Efterlevnad (Rättslig grund: Rättslig förpliktelse)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookies och Spårning

Vi använder cookies ansvarsfullt

Vi använder analyticscookies endast med ditt uttryckliga samtycke. Du kan ändra dina inställningar när som helst.

Typer av Cookies

Nödvändiga Cookies (Alltid Aktiva)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Analyticscookies (Kräver Samtycke)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Datadelning och Tredje Part

Vi säljer aldrig dina personuppgifter. Vi delar data endast med betrodda tjänsteleverantörer:

Betalningshantering

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Fillagring

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

E-posttjänster

We use our own email server (Postal) hosted in our controlled environment for project communications.

Webbplatsanalys

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Dina Rättigheter enligt GDPR

Som individ inom Europeiska ekonomiska samarbetsområdet har du följande rättigheter:

Rätt till Tillgång

Request a copy of all personal data we hold about you

Rätt till Rättelse

Request correction of inaccurate or incomplete data

Rätt till Radering

Request deletion of your personal data ("right to be forgotten")

Rätt till Begränsning av Behandling

Request limitation of how we process your data

Rätt till Dataportabilitet

Request your data in a machine-readable format

Rätt att Invända

Object to processing based on legitimate interests

Hur Du Utövar Dina Rättigheter

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Datasäkerhet och Lagring

Säkerhetsåtgärder

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Datalagring

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Internationella Dataöverföringar

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Barns Integritet

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Ändringar av Denna Policy

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Kontakta Oss

Om du har frågor om denna policy eller hur vi hanterar dina uppgifter, kontakta oss:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours