Политика Конфиденциальности | Andrew Cherry Music

1. Кто Мы

Andrew Cherry Music ("мы", "наш") — профессиональный сервис сведения и мастеринга музыки, базирующийся в Португалии. Мы предоставляем услуги сведения, мастеринга, консультаций и обратной связи музыкантам по всему миру.

Контактная Информация:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Какие Данные Мы Собираем

Личная Информация, Предоставленная Вами

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Автоматически Собираемые Данные

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Как Мы Используем Ваши Данные

Оказание Услуг (Правовое Основание: Исполнение Договора)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Функциональность Сайта (Правовое Основание: Законный Интерес)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Аналитика и Улучшения (Правовое Основание: Согласие)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Правовое Соответствие (Правовое Основание: Юридическое Обязательство)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookie и Отслеживание

Мы используем cookie ответственно

Мы используем аналитические cookie только с вашего явного согласия. Вы можете изменить настройки cookie в любое время.

Типы Cookie

Необходимые Cookie (Всегда Активны)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Аналитические Cookie (Требуют Согласия)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Передача Данных и Третьи Стороны

Мы никогда не продаём ваши личные данные. Мы делимся данными только с надёжными поставщиками услуг, которые помогают нам предоставлять наши услуги:

Обработка Платежей

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Хранение Файлов

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

Почтовые Услуги

We use our own email server (Postal) hosted in our controlled environment for project communications.

Веб-Аналитика

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Ваши Права по GDPR

Как лицо в Европейской экономической зоне, вы имеете следующие права:

Право на Доступ

Request a copy of all personal data we hold about you

Право на Исправление

Request correction of inaccurate or incomplete data

Право на Удаление

Request deletion of your personal data ("right to be forgotten")

Право на Ограничение Обработки

Request limitation of how we process your data

Право на Переносимость Данных

Request your data in a machine-readable format

Право на Возражение

Object to processing based on legitimate interests

Как Реализовать Ваши Права

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Безопасность и Хранение Данных

Меры Безопасности

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Хранение Данных

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Международная Передача Данных

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Конфиденциальность Детей

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Изменения в Этой Политике

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Связаться с Нами

Если у вас есть вопросы об этой политике конфиденциальности или о том, как мы обрабатываем ваши данные, свяжитесь с нами:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours