Politica de Confidențialitate | Andrew Cherry Music

1. Cine Suntem

Andrew Cherry Music ("noi") este un serviciu profesional de mixare și masterizare muzicală cu sediul în Portugalia. Oferim servicii de mixare, masterizare, consultanță și feedback muzicienilor din întreaga lume.

Informații de Contact:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Ce Date Colectăm

Informații Personale pe care le Furnizezi

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Date Colectate Automat

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Cum Folosim Datele Tale

Livrarea Serviciului (Baza Legală: Executarea Contractului)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Funcționalitatea Site-ului (Baza Legală: Interes Legitim)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Analize și Îmbunătățiri (Baza Legală: Consimțământ)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Conformitate Legală (Baza Legală: Obligație Legală)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookie-uri și Urmărire

Folosim cookie-urile responsabil

Folosim cookie-uri analitice doar cu consimțământul tău explicit. Poți schimba preferințele oricând.

Tipuri de Cookie-uri

Cookie-uri Necesare (Întotdeauna Active)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Cookie-uri Analitice (Necesită Consimțământ)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Partajarea Datelor și Terți

Nu vindem niciodată datele tale personale. Partajăm date doar cu furnizori de încredere care ne ajută să livrăm serviciile:

Procesare Plăți

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Stocare Fișiere

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

Servicii Email

We use our own email server (Postal) hosted in our controlled environment for project communications.

Analiză Website

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Drepturile Tale conform GDPR

Ca persoană din Spațiul Economic European, ai următoarele drepturi:

Dreptul de Acces

Request a copy of all personal data we hold about you

Dreptul la Rectificare

Request correction of inaccurate or incomplete data

Dreptul la Ștergere

Request deletion of your personal data ("right to be forgotten")

Dreptul la Restricționarea Prelucrării

Request limitation of how we process your data

Dreptul la Portabilitatea Datelor

Request your data in a machine-readable format

Dreptul la Opoziție

Object to processing based on legitimate interests

Cum să-ți Exerciți Drepturile

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Securitatea și Retenția Datelor

Măsuri de Securitate

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Retenția Datelor

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Transferuri Internaționale de Date

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Confidențialitatea Copiilor

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Modificări ale acestei Politici

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Contactează-ne

Dacă ai întrebări despre această politică sau despre cum prelucrăm datele tale, contactează-ne:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours