Privacybeleid | Andrew Cherry Music

1. Wie Wij Zijn

Andrew Cherry Music ("wij") is een professionele muziek mixing- en masteringservice gevestigd in Portugal. Wij bieden mixing-, mastering-, consultatie- en feedbackdiensten aan muzikanten wereldwijd.

Contactinformatie:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Welke Gegevens Wij Verzamelen

Persoonlijke Informatie die U Verstrekt

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Automatisch Verzamelde Gegevens

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Hoe Wij Uw Gegevens Gebruiken

Dienstverlening (Rechtsgrond: Uitvoering van Overeenkomst)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Websitefunctionaliteit (Rechtsgrond: Gerechtvaardigd Belang)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Analyse en Verbeteringen (Rechtsgrond: Toestemming)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Wettelijke Naleving (Rechtsgrond: Wettelijke Verplichting)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookies en Tracking

Wij gebruiken cookies verantwoord

Wij gebruiken analytische cookies alleen met uw uitdrukkelijke toestemming. U kunt uw cookievoorkeuren op elk moment wijzigen.

Soorten Cookies

Noodzakelijke Cookies (Altijd Actief)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Analytische Cookies (Toestemming Vereist)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Gegevens Delen en Derden

Wij verkopen nooit uw persoonlijke gegevens. Wij delen alleen gegevens met betrouwbare dienstverleners die ons helpen onze diensten te leveren:

Betalingsverwerking

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Bestandsopslag

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

E-maildiensten

We use our own email server (Postal) hosted in our controlled environment for project communications.

Website-analyse

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Uw Rechten onder de AVG

Als individu in de Europese Economische Ruimte heeft u de volgende rechten:

Recht van Toegang

Request a copy of all personal data we hold about you

Recht op Rectificatie

Request correction of inaccurate or incomplete data

Recht op Wissing

Request deletion of your personal data ("right to be forgotten")

Recht op Beperking van Verwerking

Request limitation of how we process your data

Recht op Gegevensoverdraagbaarheid

Request your data in a machine-readable format

Recht van Bezwaar

Object to processing based on legitimate interests

Hoe Uw Rechten Uit te Oefenen

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Gegevensbeveiliging en -bewaring

Beveiligingsmaatregelen

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Gegevensbewaring

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Internationale Gegevensoverdrachten

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Privacy van Kinderen

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Wijzigingen in dit Beleid

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Neem Contact Op

Als u vragen heeft over dit privacybeleid of hoe wij uw gegevens verwerken, neem dan contact met ons op:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours