개인정보 처리방침

개인정보는 우리에게 중요합니다. 이 방침은 데이터를 어떻게 수집, 사용, 보호하는지 설명합니다.

최종 업데이트: January 15, 2024

1. 우리는 누구인가

Andrew Cherry Music("우리")은 포르투갈에 기반을 둔 전문 음악 믹싱 & 마스터링 서비스입니다. 전 세계 뮤지션에게 믹싱, 마스터링, 컨설팅, 피드백 서비스를 제공합니다.

연락처:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. 수집하는 데이터

제공하시는 개인정보

  • Account Information: Name, email address when you create an account
  • Service Requests: Project details, audio files, communication preferences
  • Payment Information: Billing details processed securely through Stripe (we don't store payment data)
  • Communications: Messages, feedback, and correspondence with us
  • Project Files: Audio files, stems, and related materials uploaded for our services

자동 수집 데이터

  • Website Usage: Pages visited, time spent, clicks, and navigation patterns
  • Device Information: Browser type, operating system, IP address (anonymized)
  • Analytics Data: Aggregated usage statistics (only with your consent)

3. 데이터 사용 방법

서비스 제공 (법적 근거: 계약 이행)

  • Process and deliver mixing, mastering, and consultation services
  • Manage your projects and communications
  • Handle payments and billing
  • Provide customer support

웹사이트 기능 (법적 근거: 정당한 이익)

  • Ensure website security and prevent fraud
  • Improve website performance and user experience
  • Remember your preferences and settings

분석 및 개선 (법적 근거: 동의)

  • Analyze website usage to improve our services (only with your consent)
  • Understand which content is most valuable to visitors
  • Optimize our website performance

법적 준수 (법적 근거: 법적 의무)

  • Comply with tax and accounting requirements
  • Respond to legal requests and court orders
  • Prevent fraud and ensure platform security

4. 쿠키 및 추적

쿠키를 책임감 있게 사용합니다

명시적 동의가 있는 경우에만 분석 쿠키를 사용합니다. 쿠키 환경설정은 언제든지 변경할 수 있습니다.

쿠키 유형

필수 쿠키 (항상 활성)

Essential for website functionality, security, and your account access. Cannot be disabled.

  • Session management and authentication
  • Shopping cart functionality
  • Security and fraud prevention
  • Cookie consent preferences

분석 쿠키 (동의 필요)

Help us understand how visitors use our website to improve the user experience.

  • Google Analytics (anonymized IP addresses)
  • Page views and user journey tracking
  • Performance metrics and error reporting

5. 데이터 공유 및 제3자

개인 데이터를 판매하지 않습니다. 서비스 제공을 돕는 신뢰할 수 있는 서비스 제공자와만 데이터를 공유합니다:

결제 처리

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

파일 스토리지

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

이메일 서비스

We use our own email server (Postal) hosted in our controlled environment for project communications.

웹사이트 분석

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. GDPR에 따른 권리

유럽경제지역의 개인으로서 다음의 권리를 갖습니다:

접근 권리

Request a copy of all personal data we hold about you

정정 권리

Request correction of inaccurate or incomplete data

삭제 권리

Request deletion of your personal data ("right to be forgotten")

처리 제한 권리

Request limitation of how we process your data

데이터 이전 권리

Request your data in a machine-readable format

이의 제기 권리

Object to processing based on legitimate interests

권리 행사 방법

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. 데이터 보안 및 보유

보안 조치

  • SSL/TLS encryption for all data transmission
  • Secure file storage with access controls
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis
  • Regular backups with encryption

데이터 보유

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. 국제 데이터 전송

We are based in Portugal (EU). Some service providers may process data outside the EU:

  • Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
  • Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. 아동 개인정보

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. 방침 변경

We may update this privacy policy from time to time. When we do, we will:

  • Update the "last updated" date at the top of this policy
  • Notify you by email if the changes significantly affect your rights
  • For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

문의하기

이 개인정보 처리방침이나 데이터 처리에 대한 질문이 있으시면 문의하세요:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours