プライバシーポリシー

あなたのプライバシーは私たちにとって重要です。このポリシーではデータの収集、使用、保護方法を説明します。

最終更新： January 15, 2024

1. 私たちについて

Andrew Cherry Music（「私たち」）は、ポルトガルに拠点を置くプロフェッショナルな音楽ミキシング＆マスタリングサービスです。世界中のミュージシャンにミキシング、マスタリング、コンサルテーション、フィードバックサービスを提供しています。

連絡先情報：

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. 収集するデータ

お客様が提供する個人情報

  • Account Information: Name, email address when you create an account
  • Service Requests: Project details, audio files, communication preferences
  • Payment Information: Billing details processed securely through Stripe (we don't store payment data)
  • Communications: Messages, feedback, and correspondence with us
  • Project Files: Audio files, stems, and related materials uploaded for our services

自動的に収集されるデータ

  • Website Usage: Pages visited, time spent, clicks, and navigation patterns
  • Device Information: Browser type, operating system, IP address (anonymized)
  • Analytics Data: Aggregated usage statistics (only with your consent)

3. データの使用方法

サービス提供（法的根拠：契約の履行）

  • Process and deliver mixing, mastering, and consultation services
  • Manage your projects and communications
  • Handle payments and billing
  • Provide customer support

ウェブサイト機能（法的根拠：正当な利益）

  • Ensure website security and prevent fraud
  • Improve website performance and user experience
  • Remember your preferences and settings

分析と改善（法的根拠：同意）

  • Analyze website usage to improve our services (only with your consent)
  • Understand which content is most valuable to visitors
  • Optimize our website performance

法令遵守（法的根拠：法的義務）

  • Comply with tax and accounting requirements
  • Respond to legal requests and court orders
  • Prevent fraud and ensure platform security

4. Cookieとトラッキング

Cookieを責任を持って使用します

明示的な同意がある場合のみ分析Cookieを使用します。Cookie設定はいつでも変更できます。

Cookieの種類

必須Cookie（常に有効）

Essential for website functionality, security, and your account access. Cannot be disabled.

  • Session management and authentication
  • Shopping cart functionality
  • Security and fraud prevention
  • Cookie consent preferences

分析Cookie（同意が必要）

Help us understand how visitors use our website to improve the user experience.

  • Google Analytics (anonymized IP addresses)
  • Page views and user journey tracking
  • Performance metrics and error reporting

5. データ共有と第三者

個人データを販売することはありません。サービス提供を支援する信頼できるサービスプロバイダーとのみデータを共有します：

決済処理

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

ファイルストレージ

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

メールサービス

We use our own email server (Postal) hosted in our controlled environment for project communications.

ウェブサイト分析

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. GDPRに基づくあなたの権利

欧州経済領域の個人として、以下の権利を有します：

アクセス権

Request a copy of all personal data we hold about you

訂正権

Request correction of inaccurate or incomplete data

消去権

Request deletion of your personal data ("right to be forgotten")

処理制限権

Request limitation of how we process your data

データポータビリティ権

Request your data in a machine-readable format

異議申立権

Object to processing based on legitimate interests

権利の行使方法

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. データセキュリティと保持

セキュリティ対策

  • SSL/TLS encryption for all data transmission
  • Secure file storage with access controls
  • Regular security updates and monitoring
  • Limited access to personal data on a need-to-know basis
  • Regular backups with encryption

データ保持

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. 国際データ移転

We are based in Portugal (EU). Some service providers may process data outside the EU:

  • Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
  • Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. 子どものプライバシー

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. 本ポリシーの変更

We may update this privacy policy from time to time. When we do, we will:

  • Update the "last updated" date at the top of this policy
  • Notify you by email if the changes significantly affect your rights
  • For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

お問い合わせ

本プライバシーポリシーやデータの取り扱いについてご質問がある場合は、お問い合わせください：

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours