Informativa sulla Privacy
La tua privacy è importante per noi. Questa informativa spiega come raccogliamo, utilizziamo e proteggiamo i tuoi dati.
Ultimo aggiornamento: January 15, 2024
1. Chi Siamo
Andrew Cherry Music ("noi") è un servizio professionale di missaggio e mastering musicale con sede in Portogallo. Forniamo servizi di missaggio, mastering, consulenza e feedback a musicisti di tutto il mondo.
Informazioni di Contatto:
Email: [email protected]
Website: andrewcherrymusic.com
Location: Portugal
2. Quali Dati Raccogliamo
Informazioni Personali che Fornisci
- Account Information: Name, email address when you create an account
- Service Requests: Project details, audio files, communication preferences
- Payment Information: Billing details processed securely through Stripe (we don't store payment data)
- Communications: Messages, feedback, and correspondence with us
- Project Files: Audio files, stems, and related materials uploaded for our services
Dati Raccolti Automaticamente
- Website Usage: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Browser type, operating system, IP address (anonymized)
- Analytics Data: Aggregated usage statistics (only with your consent)
3. Come Utilizziamo i Tuoi Dati
Erogazione del Servizio (Base Giuridica: Esecuzione del Contratto)
- Process and deliver mixing, mastering, and consultation services
- Manage your projects and communications
- Handle payments and billing
- Provide customer support
Funzionalità del Sito Web (Base Giuridica: Interesse Legittimo)
- Ensure website security and prevent fraud
- Improve website performance and user experience
- Remember your preferences and settings
Analisi e Miglioramenti (Base Giuridica: Consenso)
- Analyze website usage to improve our services (only with your consent)
- Understand which content is most valuable to visitors
- Optimize our website performance
Conformità Legale (Base Giuridica: Obbligo Legale)
- Comply with tax and accounting requirements
- Respond to legal requests and court orders
- Prevent fraud and ensure platform security
4. Cookie e Tracciamento
Usiamo i cookie in modo responsabile
Utilizziamo cookie analitici solo con il tuo consenso esplicito. Puoi modificare le tue preferenze cookie in qualsiasi momento.
Tipi di Cookie
Cookie Necessari (Sempre Attivi)
Essential for website functionality, security, and your account access. Cannot be disabled.
- Session management and authentication
- Shopping cart functionality
- Security and fraud prevention
- Cookie consent preferences
Cookie Analitici (Richiede Consenso)
Help us understand how visitors use our website to improve the user experience.
- Google Analytics (anonymized IP addresses)
- Page views and user journey tracking
- Performance metrics and error reporting
5. Condivisione Dati e Terze Parti
Non vendiamo mai i tuoi dati personali. Condividiamo i dati solo con fornitori di servizi fidati che ci aiutano a erogare i nostri servizi:
Elaborazione Pagamenti
Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.
Archiviazione File
Google Drive stores project files securely. Access is restricted and files are protected with encryption.
Servizi Email
We use our own email server (Postal) hosted in our controlled environment for project communications.
Analisi del Sito Web
Google Analytics (only with your consent) helps us understand website usage with anonymized data.
6. I Tuoi Diritti ai sensi del GDPR
Come individuo nello Spazio Economico Europeo, hai i seguenti diritti:
Diritto di Accesso
Request a copy of all personal data we hold about you
Diritto di Rettifica
Request correction of inaccurate or incomplete data
Diritto alla Cancellazione
Request deletion of your personal data ("right to be forgotten")
Diritto di Limitazione del Trattamento
Request limitation of how we process your data
Diritto alla Portabilità dei Dati
Request your data in a machine-readable format
Diritto di Opposizione
Object to processing based on legitimate interests
Come Esercitare i Tuoi Diritti
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
7. Sicurezza e Conservazione dei Dati
Misure di Sicurezza
- SSL/TLS encryption for all data transmission
- Secure file storage with access controls
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Regular backups with encryption
Conservazione dei Dati
Account Data: Retained while your account is active, plus 7 years for tax/legal requirements
Project Files: Retained for 2 years after project completion (or as agreed contractually)
Payment Records: Retained for 7 years for tax and accounting purposes
Website Analytics: Anonymized data retained for 26 months (Google Analytics default)
Communications: Retained for 3 years for business and legal purposes
8. Trasferimenti Internazionali di Dati
We are based in Portugal (EU). Some service providers may process data outside the EU:
- Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
- Stripe (Payments): Uses Standard Contractual Clauses for EU data protection
All international transfers are protected by appropriate safeguards as required by GDPR.
9. Privacy dei Minori
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Modifiche a Questa Informativa
We may update this privacy policy from time to time. When we do, we will:
- Update the "last updated" date at the top of this policy
- Notify you by email if the changes significantly affect your rights
- For significant changes, we may seek your renewed consent
We encourage you to review this policy periodically to stay informed about how we protect your data.
Contattaci
Se hai domande su questa informativa sulla privacy o su come trattiamo i tuoi dati, contattaci:
Email: [email protected]
Website: andrewcherrymusic.com
Response Time: We aim to respond within 48 hours