Politique de Confidentialité | Andrew Cherry Music

1. Qui Nous Sommes

Andrew Cherry Music ("nous", "notre") est un service professionnel de mixage et mastering musical basé au Portugal. Nous fournissons des services de mixage, mastering, consultation et retour aux musiciens du monde entier.

Informations de Contact :

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Quelles Données Nous Collectons

Informations Personnelles que Vous Fournissez

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Données Collectées Automatiquement

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Comment Nous Utilisons Vos Données

Prestation de Services (Base Légale : Exécution du Contrat)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Fonctionnalité du Site Web (Base Légale : Intérêt Légitime)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Analyse et Améliorations (Base Légale : Consentement)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Conformité Légale (Base Légale : Obligation Légale)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookies et Suivi

Nous utilisons les cookies de manière responsable

Nous n'utilisons des cookies analytiques qu'avec votre consentement explicite. Vous pouvez modifier vos préférences de cookies à tout moment.

Types de Cookies

Cookies Nécessaires (Toujours Actifs)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Cookies Analytiques (Nécessitent le Consentement)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Partage de Données et Tiers

Nous ne vendons jamais vos données personnelles. Nous ne partageons les données qu'avec des prestataires de confiance qui nous aident à fournir nos services :

Traitement des Paiements

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Stockage de Fichiers

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

Services Email

We use our own email server (Postal) hosted in our controlled environment for project communications.

Analyse Web

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Vos Droits en vertu du RGPD

En tant que personne dans l'Espace Économique Européen, vous disposez des droits suivants :

Droit d'Accès

Request a copy of all personal data we hold about you

Droit de Rectification

Request correction of inaccurate or incomplete data

Droit à l'Effacement

Request deletion of your personal data ("right to be forgotten")

Droit à la Limitation du Traitement

Request limitation of how we process your data

Droit à la Portabilité des Données

Request your data in a machine-readable format

Droit d'Opposition

Object to processing based on legitimate interests

Comment Exercer Vos Droits

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Sécurité et Conservation des Données

Mesures de Sécurité

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Conservation des Données

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Transferts Internationaux de Données

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Vie Privée des Enfants

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Modifications de cette Politique

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Nous Contacter

Si vous avez des questions sur cette politique de confidentialité ou la manière dont nous traitons vos données, veuillez nous contacter :

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours