Política de Privacidad | Andrew Cherry Music

1. Quiénes Somos

Andrew Cherry Music ("nosotros", "nuestro") es un servicio profesional de mezcla y masterización musical con sede en Portugal. Proporcionamos servicios de mezcla, masterización, consultoría y feedback a músicos de todo el mundo.

Información de Contacto:

Email: [email protected]

Website: andrewcherrymusic.com

Location: Portugal

2. Qué Datos Recopilamos

Información Personal que Proporcionas

Account Information: Name, email address when you create an account
Service Requests: Project details, audio files, communication preferences
Payment Information: Billing details processed securely through Stripe (we don't store payment data)
Communications: Messages, feedback, and correspondence with us
Project Files: Audio files, stems, and related materials uploaded for our services

Datos Recopilados Automáticamente

Website Usage: Pages visited, time spent, clicks, and navigation patterns
Device Information: Browser type, operating system, IP address (anonymized)
Analytics Data: Aggregated usage statistics (only with your consent)

3. Cómo Usamos tus Datos

Prestación de Servicios (Base Legal: Ejecución de Contrato)

Process and deliver mixing, mastering, and consultation services
Manage your projects and communications
Handle payments and billing
Provide customer support

Funcionalidad del Sitio Web (Base Legal: Interés Legítimo)

Ensure website security and prevent fraud
Improve website performance and user experience
Remember your preferences and settings

Análisis y Mejoras (Base Legal: Consentimiento)

Analyze website usage to improve our services (only with your consent)
Understand which content is most valuable to visitors
Optimize our website performance

Cumplimiento Legal (Base Legal: Obligación Legal)

Comply with tax and accounting requirements
Respond to legal requests and court orders
Prevent fraud and ensure platform security

4. Cookies y Seguimiento

Usamos cookies de forma responsable

Solo usamos cookies analíticas con tu consentimiento explícito. Puedes cambiar tus preferencias de cookies en cualquier momento.

Tipos de Cookies

Cookies Necesarias (Siempre Activas)

Essential for website functionality, security, and your account access. Cannot be disabled.

Session management and authentication
Shopping cart functionality
Security and fraud prevention
Cookie consent preferences

Cookies Analíticas (Requieren Consentimiento)

Help us understand how visitors use our website to improve the user experience.

Google Analytics (anonymized IP addresses)
Page views and user journey tracking
Performance metrics and error reporting

5. Compartir Datos y Terceros

Nunca vendemos tus datos personales. Solo compartimos datos con proveedores de servicios de confianza que nos ayudan a prestar nuestros servicios:

Procesamiento de Pagos

Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.

Almacenamiento de Archivos

Google Drive stores project files securely. Access is restricted and files are protected with encryption.

Servicios de Email

We use our own email server (Postal) hosted in our controlled environment for project communications.

Analítica Web

Google Analytics (only with your consent) helps us understand website usage with anonymized data.

6. Tus Derechos bajo el RGPD

Como individuo en el Espacio Económico Europeo, tienes los siguientes derechos:

Derecho de Acceso

Request a copy of all personal data we hold about you

Derecho de Rectificación

Request correction of inaccurate or incomplete data

Derecho de Supresión

Request deletion of your personal data ("right to be forgotten")

Derecho a Limitar el Tratamiento

Request limitation of how we process your data

Derecho a la Portabilidad de Datos

Request your data in a machine-readable format

Derecho de Oposición

Object to processing based on legitimate interests

Cómo Ejercer tus Derechos

To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.

You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.

7. Seguridad y Retención de Datos

Medidas de Seguridad

SSL/TLS encryption for all data transmission
Secure file storage with access controls
Regular security updates and monitoring
Limited access to personal data on a need-to-know basis
Regular backups with encryption

Retención de Datos

Account Data: Retained while your account is active, plus 7 years for tax/legal requirements

Project Files: Retained for 2 years after project completion (or as agreed contractually)

Payment Records: Retained for 7 years for tax and accounting purposes

Website Analytics: Anonymized data retained for 26 months (Google Analytics default)

Communications: Retained for 3 years for business and legal purposes

8. Transferencias Internacionales de Datos

We are based in Portugal (EU). Some service providers may process data outside the EU:

Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
Stripe (Payments): Uses Standard Contractual Clauses for EU data protection

All international transfers are protected by appropriate safeguards as required by GDPR.

9. Privacidad de Menores

Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.

10. Cambios en esta Política

We may update this privacy policy from time to time. When we do, we will:

Update the "last updated" date at the top of this policy
Notify you by email if the changes significantly affect your rights
For significant changes, we may seek your renewed consent

We encourage you to review this policy periodically to stay informed about how we protect your data.

Contáctanos

Si tienes alguna pregunta sobre esta política de privacidad o cómo manejamos tus datos, por favor contáctanos:

Email: [email protected]

Website: andrewcherrymusic.com

Response Time: We aim to respond within 48 hours