Datenschutzrichtlinie
Deine Privatsphäre ist uns wichtig. Diese Richtlinie erklärt, wie wir deine Daten sammeln, verwenden und schützen.
Zuletzt aktualisiert: January 15, 2024
1. Wer wir sind
Andrew Cherry Music ("wir", "unser") ist ein professioneller Musik-Mixing- und Mastering-Service mit Sitz in Portugal. Wir bieten Mixing-, Mastering-, Beratungs- und Feedback-Dienste für Musiker weltweit.
2. Welche Daten wir sammeln
Persönliche Informationen, die du bereitstellst
- Account Information: Name, email address when you create an account
- Service Requests: Project details, audio files, communication preferences
- Payment Information: Billing details processed securely through Stripe (we don't store payment data)
- Communications: Messages, feedback, and correspondence with us
- Project Files: Audio files, stems, and related materials uploaded for our services
Automatisch erfasste Daten
- Website Usage: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Browser type, operating system, IP address (anonymized)
- Analytics Data: Aggregated usage statistics (only with your consent)
3. Wie wir deine Daten verwenden
Leistungserbringung (Rechtsgrundlage: Vertragserfüllung)
- Process and deliver mixing, mastering, and consultation services
- Manage your projects and communications
- Handle payments and billing
- Provide customer support
Website-Funktionalität (Rechtsgrundlage: Berechtigtes Interesse)
- Ensure website security and prevent fraud
- Improve website performance and user experience
- Remember your preferences and settings
Analyse und Verbesserungen (Rechtsgrundlage: Einwilligung)
- Analyze website usage to improve our services (only with your consent)
- Understand which content is most valuable to visitors
- Optimize our website performance
Gesetzliche Compliance (Rechtsgrundlage: Gesetzliche Verpflichtung)
- Comply with tax and accounting requirements
- Respond to legal requests and court orders
- Prevent fraud and ensure platform security
4. Cookies und Tracking
Wir nutzen Cookies verantwortungsvoll
Wir verwenden Analyse-Cookies nur mit deiner ausdrücklichen Einwilligung. Du kannst deine Cookie-Einstellungen jederzeit ändern.
Cookie-Typen
Notwendige Cookies (Immer Aktiv)
Essential for website functionality, security, and your account access. Cannot be disabled.
- Session management and authentication
- Shopping cart functionality
- Security and fraud prevention
- Cookie consent preferences
Analytik-Cookies (Einwilligung erforderlich)
Help us understand how visitors use our website to improve the user experience.
- Google Analytics (anonymized IP addresses)
- Page views and user journey tracking
- Performance metrics and error reporting
5. Datenweitergabe und Dritte
Wir verkaufen deine persönlichen Daten niemals. Wir teilen Daten nur mit vertrauenswürdigen Dienstleistern, die uns bei der Erbringung unserer Dienste unterstützen:
Zahlungsverarbeitung
Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.
Dateispeicherung
Google Drive stores project files securely. Access is restricted and files are protected with encryption.
E-Mail-Dienste
We use our own email server (Postal) hosted in our controlled environment for project communications.
Website-Analytik
Google Analytics (only with your consent) helps us understand website usage with anonymized data.
6. Deine Rechte nach DSGVO
Als Person im Europäischen Wirtschaftsraum hast du folgende Rechte:
Auskunftsrecht
Request a copy of all personal data we hold about you
Recht auf Berichtigung
Request correction of inaccurate or incomplete data
Recht auf Löschung
Request deletion of your personal data ("right to be forgotten")
Recht auf Einschränkung der Verarbeitung
Request limitation of how we process your data
Recht auf Datenübertragbarkeit
Request your data in a machine-readable format
Widerspruchsrecht
Object to processing based on legitimate interests
So übst du deine Rechte aus
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
7. Datensicherheit und Aufbewahrung
Sicherheitsmaßnahmen
- SSL/TLS encryption for all data transmission
- Secure file storage with access controls
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Regular backups with encryption
Datenaufbewahrung
Account Data: Retained while your account is active, plus 7 years for tax/legal requirements
Project Files: Retained for 2 years after project completion (or as agreed contractually)
Payment Records: Retained for 7 years for tax and accounting purposes
Website Analytics: Anonymized data retained for 26 months (Google Analytics default)
Communications: Retained for 3 years for business and legal purposes
8. Internationale Datenübermittlung
We are based in Portugal (EU). Some service providers may process data outside the EU:
- Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
- Stripe (Payments): Uses Standard Contractual Clauses for EU data protection
All international transfers are protected by appropriate safeguards as required by GDPR.
9. Datenschutz für Kinder
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Änderungen dieser Richtlinie
We may update this privacy policy from time to time. When we do, we will:
- Update the "last updated" date at the top of this policy
- Notify you by email if the changes significantly affect your rights
- For significant changes, we may seek your renewed consent
We encourage you to review this policy periodically to stay informed about how we protect your data.
Kontakt
Bei Fragen zu dieser Datenschutzrichtlinie oder der Verarbeitung deiner Daten kontaktiere uns bitte:
Email: [email protected]
Website: andrewcherrymusic.com
Response Time: We aim to respond within 48 hours