Privatlivspolitik
Dit privatliv er vigtigt for os. Denne politik forklarer hvordan vi indsamler, bruger og beskytter dine data.
Sidst opdateret: January 15, 2024
1. Hvem Vi Er
Andrew Cherry Music ("vi") er en professionel musik-mixing- og masteringtjeneste baseret i Portugal. Vi tilbyder mixing, mastering, konsultation og feedback til musikere over hele verden.
2. Hvilke Data Vi Indsamler
Personoplysninger Du Giver
- Account Information: Name, email address when you create an account
- Service Requests: Project details, audio files, communication preferences
- Payment Information: Billing details processed securely through Stripe (we don't store payment data)
- Communications: Messages, feedback, and correspondence with us
- Project Files: Audio files, stems, and related materials uploaded for our services
Automatisk Indsamlede Data
- Website Usage: Pages visited, time spent, clicks, and navigation patterns
- Device Information: Browser type, operating system, IP address (anonymized)
- Analytics Data: Aggregated usage statistics (only with your consent)
3. Hvordan Vi Bruger Dine Data
Servicelevering (Retsgrundlag: Kontraktopfyldelse)
- Process and deliver mixing, mastering, and consultation services
- Manage your projects and communications
- Handle payments and billing
- Provide customer support
Hjemmesidefunktionalitet (Retsgrundlag: Legitim Interesse)
- Ensure website security and prevent fraud
- Improve website performance and user experience
- Remember your preferences and settings
Analyse og Forbedringer (Retsgrundlag: Samtykke)
- Analyze website usage to improve our services (only with your consent)
- Understand which content is most valuable to visitors
- Optimize our website performance
Juridisk Overholdelse (Retsgrundlag: Retlig Forpligtelse)
- Comply with tax and accounting requirements
- Respond to legal requests and court orders
- Prevent fraud and ensure platform security
4. Cookies og Sporing
Vi bruger cookies ansvarligt
Vi bruger kun analytiske cookies med dit udtrykkelige samtykke. Du kan ændre dine præferencer når som helst.
Cookie-typer
Nødvendige Cookies (Altid Aktive)
Essential for website functionality, security, and your account access. Cannot be disabled.
- Session management and authentication
- Shopping cart functionality
- Security and fraud prevention
- Cookie consent preferences
Analytiske Cookies (Kræver Samtykke)
Help us understand how visitors use our website to improve the user experience.
- Google Analytics (anonymized IP addresses)
- Page views and user journey tracking
- Performance metrics and error reporting
5. Datadeling og Tredjeparter
Vi sælger aldrig dine persondata. Vi deler kun data med betroede tjenesteudbydere:
Betalingsbehandling
Stripe processes payments securely. They have their own privacy policy and comply with PCI DSS standards.
Filopbevaring
Google Drive stores project files securely. Access is restricted and files are protected with encryption.
Email-tjenester
We use our own email server (Postal) hosted in our controlled environment for project communications.
Hjemmesideanalyse
Google Analytics (only with your consent) helps us understand website usage with anonymized data.
6. Dine Rettigheder under GDPR
Som person i Det Europæiske Økonomiske Samarbejdsområde har du følgende rettigheder:
Ret til Adgang
Request a copy of all personal data we hold about you
Ret til Berigtigelse
Request correction of inaccurate or incomplete data
Ret til Sletning
Request deletion of your personal data ("right to be forgotten")
Ret til Begrænsning af Behandling
Request limitation of how we process your data
Ret til Dataportabilitet
Request your data in a machine-readable format
Ret til Indsigelse
Object to processing based on legitimate interests
Sådan Udøver Du Dine Rettigheder
To exercise any of these rights, please contact us at [email protected]. We will respond within 30 days.
You also have the right to lodge a complaint with your local data protection authority if you believe your rights have been violated.
7. Datasikkerhed og Opbevaring
Sikkerhedsforanstaltninger
- SSL/TLS encryption for all data transmission
- Secure file storage with access controls
- Regular security updates and monitoring
- Limited access to personal data on a need-to-know basis
- Regular backups with encryption
Dataopbevaring
Account Data: Retained while your account is active, plus 7 years for tax/legal requirements
Project Files: Retained for 2 years after project completion (or as agreed contractually)
Payment Records: Retained for 7 years for tax and accounting purposes
Website Analytics: Anonymized data retained for 26 months (Google Analytics default)
Communications: Retained for 3 years for business and legal purposes
8. Internationale Dataoverførsler
We are based in Portugal (EU). Some service providers may process data outside the EU:
- Google (Analytics, Drive): Complies with EU-US Data Privacy Framework
- Stripe (Payments): Uses Standard Contractual Clauses for EU data protection
All international transfers are protected by appropriate safeguards as required by GDPR.
9. Børns Privatliv
Our services are not intended for children under 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us immediately so we can delete it.
10. Ændringer til Denne Politik
We may update this privacy policy from time to time. When we do, we will:
- Update the "last updated" date at the top of this policy
- Notify you by email if the changes significantly affect your rights
- For significant changes, we may seek your renewed consent
We encourage you to review this policy periodically to stay informed about how we protect your data.
Kontakt Os
Har du spørgsmål om denne politik, kontakt os:
Email: [email protected]
Website: andrewcherrymusic.com
Response Time: We aim to respond within 48 hours